The Best Western Evans Hotel, located in Grovetown, GA, received the Best Western “Champion Customer Care Award” at Best Western International’s Convention held recently in Toronto, Canada.  The award was presented in front of more than 2,000 Best Western hoteliers. 

This honor is bestowed upon those member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet quality and design standards and other membership requirements to qualify. 

The Best Western Evans Hotel was one of only 112 hotels out of more than 2,100 properties in the US and Canada to receive the designation this year.

According to owner/general manger Kanta KR Kondur, “We are pleased to receive this award and to have our hotel and staff members recognized—they are our front line employees who extend superior customer care to our guests.” 

Sales & Marketing Manager Kim Gibbons received the “Heroic Hospitality Stars Award for Sales Director of the Year.” This select honor recognizes individuals who have demonstrated superior customer care and professionalism by delivering a high level of service to guests, and to those who go that extra mile to create memorable experiences for their guests. 

“Kim was one of only seven hotel employees selected to receive a Heroic Hospitality Stars Award, out of all staff at the brand’s more than 2,100 properties. That is quite an accomplishment and we are pleased to see her efforts recognized,” states Kanta Kondur.