Georgia Bank & Trust Migrates from In-House Processing to Outsourcing

Press release from the issuing company

Friday, June 27th, 2014

Jack Henry & Associates, Inc. is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Jack Henry Banking division announced today that Augusta-based Georgia Bank & Trust, which has more than $1.7 billion in assets, has migrated from in-house processing to the company's outsourced offering, which is provided by JHA OutLink Processing Services™.

According to Ron Thigpen, president and chief operating officer of Georgia Bank & Trust, "We respect the role that Jack Henry Banking's technology plays in our ability to provide high-quality financial products and personalized service. After thoroughly evaluating opportunities to more effectively and efficiently execute and optimize our business strategy, we made the strategic decision to migrate to Jack Henry Banking's SilverLake-based outsourced offering. This change in our operating environment enables our staff to dedicate more time to customer care and the business of banking since we no longer have to manage a complex data center, evolving technology, and enterprise-wide business continuity planning and disaster recovery. Our operating costs are now much more predictable, we can implement additional complementary solutions without the up-front capital expenditures required for in-house installations, and we no longer need an extensive and skilled data center staff. We have access to the same robust functionality we had in-house and to a sophisticated and secure processing infrastructure no bank could replicate on its own. Considering Jack Henry Banking is supporting more than 600 outsourced banks, we were very comfortable with our decision to entrust them with our mission-critical information and transaction processing and overall technology management. Outsourcing simply makes our bank more flexible and scalable, and expedites our response to customer, market, and competitive demands."

Stan Viner, general manager of sales for Jack Henry Banking, said, "Georgia Bank & Trust joins the growing list of Jack Henry Banking in-house clients that made the same strategic decision to outsource their information and transaction processing to JHA OutLink Processing Services. During that same time period, 90 percent of the banks that selected one of Jack Henry Banking's three core systems – SilverLake System®, CIF 20/20®, and Core Director® – to replace a competitive alternative also selected our outsourced delivery. Today, diverse banks ranging from small community banks to multibillion dollar mid-tier institutions are leveraging our highly customized outsourcing services to support their dynamic business strategies, processing environments, and product and service offerings without the resident resources or capital expenditures required to operate and manage in-house operations." 

JHA OutLink Processing Services has a national presence that includes a network of three data centers, four image-enabled item processing centers, and strategically located training centers and disaster recovery hot sites.