Columbia County Announces New Way to Communicate with Citizens

Staff Report From Augusta CEO

Friday, December 14th, 2018

Columbia County is pleased to announce a new way for the county to communicate and engage with the citizens through a mobile application called “My County: Columbia County”. The My County app is the very first of its kind anywhere in the country allowing citizens to access county information; communicate with county representatives; and provide a way to make payments through the app for county related services.

Based on extensive research, consisting of both internal and external feedback, the mobile application team was able to target some of the county’s most used resources in the initial release. Some of the resources highlighted within the app include News, Community Events, Animal Services, Parks and Recreation, Maps, GeoAR or Augmented Reality, 311 Citizens Reporting and Messaging, Development, and Payments. These are all key features of Phase 1.

Citizens will be able to access information for county events, purchase tickets and add an event to their calendar from the app. In addition, they can look at adoptable pets, lost and found pets; report an issue or concern to the county’s 311 center; schedule an inspection from the field for contractors; access county facilities on a map; find their way around county complexes using GeoAR; and much more.

Columbia County is excited to offer innovative technology to its citizens and potential visitors and encourages its citizens to download this free application in the Apple and Google stores. The mobile application team is constantly working on enhancements to the app and on Phase 2 initiatives.