Features
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Is 100% Customer Satisfaction Achievable? For This Company, Yes
April 09, 2014
Simplicity Sofas is a furniture manufacturer in High Point, NC. and an eCommerce retailer specializing in furniture for small spaces. After more than six years in business and $4 million in sales, the company has never received a negative review on their website – not one. We share 10 Tips For Achieving 100% Customer Satisfaction.
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Business Ethics 101: Care, Deliver and Do The Right Thing
April 07, 2014
This starts with our personal fundamentals, values and ethics. This is the foundation for a solid brand and reputation in the business space. If you want to be respected, taken seriously, referred and enjoy long term success, high business ethics must be our priority. Ethics are the values, company morals and culture in all your interactions and relationships. It’s your moral compass.
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Finding Manufacturing, Logistics Sites in Georgia Just Got Easier
April 04, 2014
The Georgia Ports Authority has updated its search engine for manufacturing and logistics sites to make it more comprehensive and easier to access. The GPA’s web-based Commercial Corridors Tool now works on all platforms, including mobile devices.
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Former Fort Gordon Commanding General to Share Leadership Rules at Success Seminar
April 03, 2014
Larry Miller recently announced that retired U.S. Army Brigadier Gen., Jeffrey Foley, former Fort Gordon Commanding General, has agreed to serve as the keynote speaker for the CSRA Home Connections Networking Breakfast and Success Seminar at Be My Guest Catering & Events in Evans on the morning of April 16th.
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Why the IRS and BLS Disagree on Self-Employment Trends
April 02, 2014
Are more or fewer Americans engaged in self-employment than a decade ago? While you might think that this is a simple factual question, its answer depends on which federal government agency’s numbers you look at.
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Curt Fowler on 2 Keys to Effective Resolutions
March 31, 2014
What are some of your resolutions or big goals that you hope to accomplish in 2014? Considering your track record of goal accomplishment, how likely are you to achieve them?
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Is America in the Midst of a High Tech Entrepreneurship Boom?
March 28, 2014
If you read the business press, you probably think the answer is yes. The popular media is full of stories about start-ups like Facebook, Groupon, Instagram, Linkedin, Snapchat, Twitter, WhatsApp, Yelp, and Zinga. American entrepreneurs are starting high tech companies at a feverish pace, the media experts say.
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You Should Question Assumptions When You Are Successful
March 26, 2014
It’s easy for small business owners to question assumptions and themselves when they are failing. But at that point, it may be too late to fundamentally make changes that can turn their company around. The success rate goes up if the owner questions assumptions when things are going well.
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Effective Tips to Improve Your Post-Sale Customer Experience
March 25, 2014
“I will only focus on getting the sale.” If this is what you think can drive your eCommerce business, you’re on the wrong track. “Customer come back” should be your ultimate goal.
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Employees to Employers: Mind Your Own Business
March 24, 2014
How much can employers inquire about employees or have a say in their actions on and off the job? The staff of a small business can easily grow into a family of sorts, but this doesn’t give the employer the right to act as the patriarch. The trend, as evidenced by laws, court decisions and administrative rulings, seems to be toward less involvement of employers in the lives of their workers.
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My Augusta Downtown Is…
March 20, 2014
The Augusta CVB rolled out Phase 1 of their comprehensive downtown retail strategy in 2013, with $1.3 million dollars dedicated to improving the James Brown Boulevard streetscape and another $1 million allocated for improvements along the Riverwalk.
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The Link Between Thought Leadership & LinkedIn
March 19, 2014
The topic of thought leadership has been hot and heavy over the last year or two. Often discussed, speculated about and outright claimed by some, it is among the more misunderstood business concepts.
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Fewer Students Plan to Become Business Owners
March 17, 2014
College students are more concerned with making money now than they were before the start of the Great Recession, research by the Cooperative Institutional Research Program (CIRP) at UCLA, reveals. Maybe that’s self-evident. But here’s a more surprising finding: The fraction of students intending to become business owners has also declined since 2007.
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Outsourced Product Development Gaining Popularity Among Small Businesses
March 12, 2014
A great product idea alone is no guarantee of success for an entrepreneur. The time taken to develop a product and take it to market within reasonable costs is a key aspect.
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10 Ways to Avoid Becoming a Sales Robot
March 11, 2014
“Hi, this is Ted and I’m from X Corporation. Do you have a few minutes?” I’m immediately up in arms. I know he wants to sell me something that I am 99% sure I do not want to buy (for the record, I’ve never made a purchase from someone cold calling me). Can you relate?
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The Power of Thinking Big, But Starting Small
March 10, 2014
How did Google manage to come out of nowhere? And how did it grow to reach$58 billion in annual revenues in 2013 — all in under two decades?
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It All Begins With Your LinkedIn Profile
March 07, 2014
LinkedIn is the best place for business professionals to post information about themselves, regardless of your discipline. As a business professional, regardless of what your function is, you need to be findable to those in your field.
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Georgia Manufacturing Activity Reverses its Two-Month Decline
March 05, 2014
Georgia manufacturing activity reversed an anemic performance with a strong boost in new orders and production for February, which offset the doubledigit losses in the prior two months, according to a study released by Kennesaw State University.
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3 Steps to Setting Great Objectives in Your Business
March 04, 2014
A great shooter picks his first target, hits that target and then moves on to the next. We must do the same in our organizations. Pick the most important target, nail that target and then, and only then, move to the next. Georgia CEO Contributor Curt Fowler shares some strategic objectives for success.
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GA Power, Jefferson Energy Recognized by Augusta Economic Development Authority
March 03, 2014
Georgia Power and Jefferson Energy were recognized by the Board of Directors of the Augusta Economic Development Authority for their outstanding service to the community during the extreme weather of the past week.
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The Benefits of Giving Your Staff a Raise
February 28, 2014
Are you trying to keep your key employees happy by offering them perks like work-at-home days, cross-training and flexible hours? That’s great and I encourage you to keep offering those extras, but a new study shows that they may not be enough to retain workers.
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The Tax Price of Success
February 27, 2014
It’s commonly understood that the better you do in business, the more taxes you’ll pay. As Scottish whiskey distiller, Thomas Robert Dewar, said: “Nothing hurts more than having to pay an income tax, unless it is not having to pay an income tax.”
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Language of Leadership: Constructive Versus Destructive
February 26, 2014
While many people are given the title of leader, a lot of them don’t elicit results because they don’t communicate in a way that inspires action and results. Having studied leaders for several years there are three distinct behaviors that I see real, impactful leaders engage in.
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Eco-Energy Announces New Distribution Facility in Augusta
February 25, 2014
The Augusta Economic Development Authority announced that Eco-Energy, a leading biofuel marketer and logistics company in North America, will build a new biofuel blending facility on Dixon Airline Road in Augusta.
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Augusta Renewable Energy to Invest $20M in New Augusta Facility
February 24, 2014
Augusta Renewable Energy LLC, a division of First Generation Energy, and the Augusta Economic Development Authority announced that the company will build its first Georgia anaerobic digestion facility in Augusta, creating 10 new jobs and investing $20 million.