NavCare, the industry leader in the delivery of comprehensive chronic care management services, announces the expansion of their technology platform combined with Telehealth services to address the increasing need of Medicare patients and populations with chronic, complex medical conditions.

The launch of the additional technology features comes at an opportune moment as the country reels from the impact of the COVID-19. The expanded remote patient monitoring platform, NavCare Connect, includes a 2-way hub and tablet that enables providers to conduct virtual telehealth visits and proactively monitor the symptoms of COVID-19 as well as other underlying conditions. The virtual telehealth technology transmits data daily and keeps patients engaged and safe at home with condition-specific education, medication and appointment reminders, and secure messaging for families and caregivers. Along with Telehealth, the platform now includes a suite of FDA, HIPAA-compliant Bluetooth devices: blood pressure monitor, glucometer, pulse oximeter, spirometer, scale, fall detection devices, and medical alert buttons. These devices do not require Internet or landline connectivity, making them ideal for patients in rural areas.

Beyond technology, NavCare offers turnkey, Telehealth support, transitional care management, and chronic care management offering 24/7/365 vitals monitoring directly through the NavCare Care Center. Located in the company’s headquarters in Augusta, Georgia, the Care Center is staffed with trained clinicians including certified Medical Assistants, LPNs or RNs, all NavCare employees.

“We know that technology is only valuable if it connects people at risk with their care team from the safety and comfort of their home. That’s never been more needed than it is today. The Care Center offers ACO's, health systems, and independent practices turnkey remote patient management teams to care for patients outside of the physician’s office,” said Rick Griffin, chief executive officer, NavCare. “Telehealth generates revenue for providers through expanded CMS codes, but more importantly, it keeps patients out of the Emergency Department, which is even more critical during this pandemic, and improves the quality of life for high-risk populations."

The equipment is easy to use and offers always-on, always-connected support allowing for longer-term independent living and relief for family caregivers. The offering also includes a friends and family feature that closes the loop between patients, the medical care team, and loved ones.

“For more than 30 years, through our home health agencies, NavCare has provided care management services to seniors,” said Debora Fisher, chief operating officer for NavCare. “Checking in with patients on a regular basis and connecting those who need it with their physician helps practices to triage care delivery and operate more efficiently. At this challenging time, Telehealth also allows us to care for patients safely while in quarantine.”