Goodwill Industries of Middle Georgia and the CSRA has earned a three-year accreditation from CARF for its Job Connection Career Centers. The accreditation extends through April 30, 2029.

CARF’s three-year accreditation demonstrates that an organization satisfies CARF’s accreditation conditions and substantially conforms to internationally recognized standards. The accreditation process includes an extensive peer review of an organization’s programs, business practices, service quality, and commitment to continuous improvement. 

Goodwill’s accreditation report identified no recommendations. According to CARF, this accomplishment is achieved in approximately 3% of its surveys. A recommendation identifies a standard for which CARF determined that an organization did not meet the minimum requirements necessary to demonstrate full conformance.

“Your organization should take pride in achieving this high level of accreditation,” Brian J. Boon, Ph.D., president and CEO of CARF International, stated in an official letter to Goodwill Industries of Middle Georgia and the CSRA.

For job seekers, employers, donors, and community partners, the accreditation provides independent validation that Goodwill’s employment and career services are accountable, responsive to feedback, and committed to continued improvement.

“Earning a three-year accreditation with no recommendations is a tremendous affirmation of the work taking place throughout our Job Connection Career Centers,” said Leah Pontani-Small, Chief Mission Officer of Goodwill Industries of Middle Georgia and the CSRA. “This accomplishment reflects the dedication of the employees who provide support to our community members each day. It independently validates that our mission is reflected not only in what we say, but in the quality of the services we provide and the opportunities we help create.”

CARF Report Highlights Organizational Strengths

The CARF report identified 14 areas of strength throughout Goodwill Industries of Middle Georgia and the CSRA.
Highlights included:

1. The organization is managed with great care. Its comprehensive policies and procedures are a roadmap for success. Every service is provided with high quality, ensuring that the community gets the very best help possible.
2. The organization’s services, including the Opportunity Accelerator, are making a real difference. By helping thousands of people get jobs and education, the organization proves every day that its methods work and that its mission is being achieved.
3. The Career Centers are very welcoming to anyone who walks through the doors, and the staff will try to assist with whatever services are needed by those coming for assistance.
4. Staff members across the Career Centers demonstrate a strong knowledge of program services, resources and community partnerships, allowing them to effectively guide persons served toward meaningful employment and career development opportunities.
5. Feedback from clients reflects a high level of satisfaction with the Career Center staff. Individuals shared that staff members not only assisted them in obtaining employment but also positively changed the direction of their lives.

Find Employment, Education, and Career Services 

Goodwill’s Job Connection Career Centers welcome community members who are seeking employment, preparing for a career change or looking for resources to help them advance professionally. Staff members work with individuals to identify their goals and connect them with employment services, education, career development opportunities, and community resources.

To find a Job Connection Career Center near you, visit https://www.goodwillworks.org/careers-and-education/career-services/ .

Partner With Goodwill to Strengthen the Regional Workforce

Employers and community organizations are invited to partner with Goodwill to connect with qualified job seekers, share employment opportunities, and help individuals prepare for meaningful careers. Goodwill’s Job Connection Career Center teams can help employers identify candidates and connect with workforce resources that support their hiring needs.

To learn more about becoming an employer partner or sharing available positions with Goodwill, visit https://www.goodwillworks.org/careers-and-education/employer-services/.